Refund Policy

We understand that sometimes things don't go as planned, and we want to make sure your return process is as smooth as possible. Here's a breakdown of our 14-day return policy:

Return Eligibility: Your item must be in the same condition as received—undamaged, unused, and in its original packaging. Please keep in mind that we cannot accept returns if the labeled film (on applicable items) has been removed.

Return Procedure: To initiate a return, complete the Returns Form included in your package. Ship the item to the following address:

Fredry 38

59-300 Lubin

Poland

If you've misplaced the Returns Form, don't worry! Reach out to us at aqardio@gmail.com, and we'll assist you in the process. Please note that you'll be responsible for the return shipping fee.

Damages and Issues: Upon receiving your order, inspect it immediately. If you find any defects, damages, or receive the wrong item, contact us right away. We'll assess the issue and work to make it right for you.

Exchanges: For a quick exchange, return the item you have. Once the return is accepted, make a separate purchase for the new item you desire.

Refunds: We'll notify you after receiving and inspecting your return, informing you if the refund is approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. Keep in mind that it may take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return, please reach out to us at aqardio@gmail.com for further assistance. We appreciate your understanding and hope to make your experience with us hassle-free.